Returns and Exchanges
At BARONS, we've made it easy and hassle-free for you to return items, whether you want to exchange the product or cancel your purchase.
- Return shipping for exchanges is always free, so you can find the right fit without extra costs.
- If you cancel your purchase and want a refund, we charge a shipping fee of 50 kr.
You have the right to return new, unused items within 30 days – and if you're a member of the BARONS Club, you get a full 100-day return policy!
START RETURN
You can return and exchange items for free at our store in Pilestræde. However, if you want a direct exchange, the item you wish to exchange for must be in stock at the store. You can check the stock status under the specific item on the website.
It is NOT possible to return items purchased in the store via our online return portal.
If you have received a product as a gift, please follow the instructions below:
1. Create your shipping label for free via this link.
2. You will receive your shipping label, which you can print and attach to the box. Note, you have the option to download a QR code, which you can have scanned at the parcel shop, and they will print your shipping label for you instead.
3. Please print and fill out your return form regarding your exchange or refund. We ask you to provide your own delivery address, email, and phone number directly on the return form, so we can send the item to you this time.
4. Your package must be delivered to the nearest GLS parcel shop – Always remember to get a receipt for your delivery.
5. As soon as we have received your return package, your return will be processed.
You are always welcome to contact our customer service at hello@baronsofficial.com if you have any questions about returns or exchanges.
You are always welcome to contact our customer service by email: hello@baronsofficial.com via our chat icon if you have questions about returns or exchanges.
We are available Mon-Fri from 9 AM to 4 PM.